×

    Maintenance done your way.

    Urgent's comprehensive feature set ensures maintenance is done your way every time.

    Enhanced Operational Control

    No matter how many or what type of sites you operate across mutiple locations or countries, control your entire maintenance operations from one platform. Whether you have 10 sites or 10,000, Urgent can be customized to suit your maintenance needs.

     

    Highly
    Configurable
    Automated Workflows

    Real-time Maintenance Monitoring

    Scheduled &
    On-demand
    Reporting

    Custom
    System
    Integrations

    Reactive and
    Preventative Maintenance

    With powerful workflows managing your maintenance processes, Urgent ensures every job is done on time, within budget and captures the details you need to improve outcomes. With 60% of work orders and servicing automated through the platform, Urgent returns more than time and money, it returns peace of mind that your operations are run your way.

     

    Self-service
    Work Order
    Creation

    Automated Contractor Dispatch

    SLA Implementation

    On-the-go Maintenance Management

    Automated
    Work Order
    Creation

    Detailed Maintenance Scheduling

    Multi-site,
    Multi-asset
    Planning

    'Jobs Nearby'
    Search &
    Alerts

    Comprehensive Asset
    Management

     

    Extracting the greatest value from your assets, across their lifetime, is made easier with Urgent. All asset manufacturing details, warranty information, location and maintenance records are at hand for your team to ensure the right repairs, servicing and inspections are performed by the right contractor. This data, over time delivers powerful insights for future planning.

     

    Asset Register
    & Warranty
    Management

    Sophisticated
    Asset & Repair
    Classification

    Asset Audit
    & Inspection
    Checklists

    Asset
    Relocation
    Tracking

    Contractor Management

     

    It has never been easier for internal maintenance teams and external contractors to perform at their best. With clear requirements and expectations outlined on every job, real-time updates to progress and fast-tracked approval processes, Urgent enables your technicians and vendors to demonstrate their worth and consistently improve performance.

     

    Contractor
    Risk
    Management

    Time
    'On Site'
    Validation

    Work
    Verification
    & Scorecards

    Asset
    Relocation
    Tracking

    Cost Controls and Streamlined Invoicing

    Operations and finance teams loves Urgent as there are no more suprises with maintenance costs. Set maintenance budgets and alerts, control and automate approval processes, and align invoicing with internal payment processes. With full visibility, from a bird-eye view across your company's operations down to a single asset, your team can spend more time on analysis than finding the source of problems.

     

    Location &
    Contractor Budget
    Management

    Fixed
    Contract
    Management

    Delegation
    of Financial
    Authority

    Streamlined
    Invoicing

    Powerful
    Analytics
    and Insights

    Every piece of asset and maintenance data collected by Urgent fuels growth in your business. Detailed analytics and actionable insights enable your team to make data-based decisions every day. Within months, access projected data patterns of future operational needs to support transformation and growth strategies.

     

    Asset Downtime
    & Performance
    Monitoring

    Geolocation Asset &
    Maintenance
    Mapping

    Site & Spend
    Comparisons
    & Forecasting

    Custom BI Dashboards & Reports