Facilities and asset management features.

Control today.

Planned preventive maintenance strategy extends the life of your assets, decreases down-time and reduces reactive repair costs
Role-based profiles give your users relevant, real-time information, enabling progress tracking, informed decision-making and improved budgeting
No need for a help desk: most issues can be dealt with automatically as Urgent raises the work order and notifies the most appropriate contractor
Drives continuous improvement in contractor performance, through SLA monitoring, works verification, and benchmarking
Simple drag and drop functionality means that your workflows can be reconfigured in seconds
Check out our features overview further down this page.

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- Reactive maintenance request logging, tracking and reporting
- Configurable automated contractor dispatch
- Role-based automated notifications (email, SMS)
- Contractor job quotation function
- Live management reporting of repair status
- Automated scheduling and notification of regular maintenance tasks
- Automated contractor dispatch
- Comprehensive supplier management tool; SLA and contract monitoring
- GeoMapper tool locates suppliers on site, arrival time and job number
- Works verification, contractor performance rating
- Invoices submitted online for approval
- Mobile app (Android and iOS)
- Track and report on reactive or planned maintenance by asset or asset group
- Monitor performance of assets, make informed purchasing decisions
- Measure of the downtime of assets and identify cause
- Warranty management
- Configurable, secure user-profiles
- Predefined, comprehensive suite of management reports
- Live P&L information includes budgeting, invoicing and purchasing
- Information conveyed via graphical dashboard-style display
- Access to all documents relating to contractors, sites, assets and tasks
- Full audit trail for regulatory compliance and reporting