Facilities and asset management features.

    Control today.

    Streamline processes and efficiently manage your resources.

    • Planned preventive maintenance strategy extends the life of your assets, decreases down-time and reduces reactive repair costs
    • Role-based profiles give your users relevant, real-time information, enabling progress tracking, informed decision-making and improved budgeting
    • No need for a help desk: most issues can be dealt with automatically as Urgent raises the work order and notifies the most appropriate contractor
    • Drives continuous improvement in contractor performance, through SLA monitoring, works verification, and benchmarking
    • Simple drag and drop functionality means that your workflows can be reconfigured in seconds
    • Check out our features overview further down this page.
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    Features overview.

      • Reactive maintenance request logging, tracking and reporting
      • Configurable automated contractor dispatch
      • Role-based automated notifications (email, SMS)
      • Contractor job quotation function
      • Live management reporting of repair status
      • Automated scheduling and notification of regular maintenance tasks
      • Automated contractor dispatch
      • Comprehensive supplier management tool; SLA and contract monitoring
      • GeoMapper tool locates suppliers on site, arrival time and job number
      • Works verification, contractor performance rating
      • Invoices submitted online for approval
      • Mobile app (Android and iOS)
      • Track and report on reactive or planned maintenance by asset or asset group
      • Monitor performance of assets, make informed purchasing decisions
      • Measure of the downtime of assets and identify cause
      • Warranty management
      • Configurable, secure user-profiles
      • Predefined, comprehensive suite of management reports
      • Live P&L information includes budgeting, invoicing and purchasing
      • Information conveyed via graphical dashboard-style display
      • Access to all documents relating to contractors, sites, assets and tasks
      • Full audit trail for regulatory compliance and reporting

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