First choice for your forecourt.

    Urgent is the only complete maintenance management solution designed for, and used by, major fuel and convenience retailers.

    It helps deliver a better customer experience by keeping your sites running smoothly: minimising asset downtime, managing compliance and maximising revenues.


    We harness our fuel and retail industry expertise to help you get the most from our powerful maintenance management technology. This generates value for you and your stakeholders, while improving the multiple services and environments you provide for your customers and employees.

    • Managing over 40,000 sites in 34 countries
    • Managing annual maintenance spend of over £500 million
    • ISO 9001:2015 and ISO 27001 certification (IMSM UK)
    • Active IWFM members (formerly BIFM)

    Urgent and Statseeker - both Techniche products - help organisations get the most from their assets and networks by effectively managing performance.

    About Techniche.

    Techniche is a global business technology company based in Brisbane, Australia. Originally founded in 1985 as a technology investment company, Techniche has been listed on the Australian Securities Exchange since 1987, and is now a technology innovation organisation, operating in Europe, North America, Australia and Asia.

    Our two current branded products are Urgent, and Statseeker, an end-to-end network monitoring solution. Both technologies help organisations get the most from their assets and networks by effectively managing performance.

    Statseeker is an agnostic and predictive network monitoring solution for increasing network performance, reducing downtime and enhancing business productivity.

    It's scalable, fast and flexible, delivering real-time results from a minimal server footprint. It can monitor networks of any size, collecting telemetry data such as SNMP and ping, NetFlow (sFlow and Jflow), Syslog and trap messages; as well SDN configuration and health metrics.

    Active in over 22 countries, many Fortune 100 firms rely on Statseeker as an integral part of their day-to-day operations.