YOUR COMPLETE ASSET AND MAINTENANCE MANAGEMENT SOLUTION
With Urgent, the maintenance process is simple. It's never been easier to reduce asset downtime, monitor costs and keep contractors accountable across every location. Your team has everything they need to improve efficiency and optimize the performance of your critical assets.
Complete visibility across your operations
Fast-tracked maintenance and asset management
Contractor and invoice management
Powerful reporting delivered in seconds
Urgent has led the way in automated maintenance management for more than 20 years, and is trusted to manage more than 40,000 sites across 29 countries.
Key Benefits
Increase Asset Uptime and First-time Fix Rates
Fast-tracking reactive and preventative maintenance across every site and region has never been easier. Urgent delivers:
• instant visibility and real-time monitoring of issues
• manual or automated dispatch and approvals
• SLA monitoring and contractor oversight
• on-to-go mobile task management
Reduce Costs and Identify Poor Performing Assets
Improving efficiency and productivity across your maintenance operations pays dividends. Urgent enables you to:
• remove maintenance help desks
• redirect asset repairs under warranty
• assign budgets and streamline invoicing
• track and benchmark asset performance
Improve Contractor Performance
Everything your contractors need to perform effectively is available via the mobile app. Urgent ensures you can:
• verify their location and competency
• group multiple jobs on site or nearby
• set and track SLA requirements
• streamline approvals and invoicing
Create and Maintain Robust Audit Trails
Whether it's to uphold your own service standards or to meet external compliance, we have it covered. Urgent facilitates:
• multi-level monitoring of critical issues
• mandatory procedures and documentation
• instant access to correlating asset data
• detailed reporting of processes
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